Manager, Sales Operations Finance

Responsibilities:

• Meet with assigned agents regularly (1-2 times per month) and their assistants weekly to ensure complete and accurate booking data and reports
• Oversee and manage 1-2 direct reports to ensure client payments are processed quickly and accurately and in compliance with all legal and tax requirements
• Liaise with clients and agents directly on invoices, statements, debits, tax matters, and any account questions/concerns they may have
• Enter and maintain client bookings and review data for accuracy and completeness while taking into account revenue recognition standards
• Coordinate with counterparts at other companies as necessary to complete booking details
• Provide regular reporting to agents to facilitate forecasting, collections, and insights into client performance
• Coordinate with the Cash Management team as necessary to ensure payments are applied to the correct booking
• Provide exceptional customer service to agents and other stakeholders
• Understand accrual accounting, contracts administration, and systems to identify opportunities to improve the client booking process
• Build long-term relationships based on trust and confidentiality
• Assist with ad hoc requests

Qualifications:

• Bachelor’s degree in Accounting, Finance, Business or related field strongly preferred
• Minimum 4+ years of relevant Big 4/Mid-Tier CPA firm, Accounting and/or Finance experience
• Solid relationship-building skills and ability to interact with individuals at all levels, including management
• High-energy level and a strong work ethic. Self-starter with the ability to work independently but also collaboratively
• Strong analytical and problem-solving skills with a high attention to detail
• Demonstrated ability to create processes and procedures while working in a very fast-paced environment
• Excellent verbal and written communication skills.
• Strong understanding of fundamental accounting principles (Ex. Revenue Recognition)
• Previous experience managing a team
• Entertainment experience preferred
• Prior experience in a customer service focused role a plus
• Proficient in all Microsoft Office products; exceptional skills in Excel
• Experience with financial & enterprise systems such as NetSuite